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Orders may be placed online or by PO. If you have any questions regarding your order or the process of placing you order please contact Customer Service at 413-284-9975. We will be glad to help answer any questions but please note we cannot accept orders over the phone. Our staff is available 8:30 AM to 5:00 PM (Eastern Standard Time) Monday through Friday. Ordering Information.
Shipping is from our Palmer MA office or through our international dealers, typically from your selection of UPS, FedEx, or USPS. ALL RUSH ORDERS must be placed by 2:00 PM (EST) to guarantee next day delivery. Backorders on non-stock items are allowed, and you may contact us for more accurate lead times.
credit cards or PO's accepted
S.I.S. is now IMI Adaptas.How we protect your information: Your credit card information entered through this web site is encrypted and processed independently by Authorize.net; for security, these numbers are never saved on or own servers nor can we retrieve them. We are authenticated by Comodo ("green address bar" extended verification). Security scans are performed by TrustGuard. These can be confirmed by clicking the seals nearby. Contact information is never provided to third parties, except when needed by service providers like Authorize.net or law.